Contact & Support Policy – Supply Scripts

Contact & Support

By contacting Supply Scripts, you agree to the rules outlined below.

Scope of Support

We provide support only for:

• Technical issues directly related to our products

• Verifiable bugs with clear reproduction steps

• Pre-purchase questions about functionality or compatibility

Out of Scope

We do not provide support for:

• Refunds, chargebacks, or payment disputes

• Server misconfiguration or lack of technical knowledge

• Issues caused by third-party scripts, frameworks, or modifications

• Custom development, setup, or server-side debugging

Contact Requirements

All support requests must include:

• Valid Tebex Order ID

• Product name

• Clear and complete description of the issue

Requests missing required information may be ignored without notice.

Support Channels

• Discord: https://discord.gg/sJRj2pZcEa 

Support rules apply equally to all channels.

Response & Liability Disclaimer

Support is provided on a best-effort basis.
There is no guaranteed response time.

Contacting us does not imply:

• Refunds or compensation

• Priority handling

• Legal responsibility or liability

Abusive, demanding, or manipulative behavior may result in support being permanently denied.